Webinar: Citizen Engagement in the Digital Era Tuesday, Jan 28, 2014
Featured Speaker: Ruthbea Clarke from IDC Government Insights Date:Tuesday, Jan. 28, 2014 Time:1:00pm ET, 10:00am PT Length:60 minutes Cost:Free
About the Webinar:
As technology continues to permeate nearly every area of daily life, citizen expectations for interacting with government entities are shifting.
Citizens today want a personalized, multi-channel experience when interacting with government services.
In this webinar, featured speaker Ruthbea Clarke, Research Director of the global Smart Cities Strategies program at IDC Government Insights, will address how to build a robust citizen engagement strategy through digital communications to better meet citizen expectations.
Ruthbea will provide actionable communication takeaways that public sector organizations can implement immediately to achieve greater citizen satisfaction with their organization.
Register for the Webinar Now
Featured Speaker Bio:
Ruthbea Yesner Clarke is a research director responsible for managing the global
Smart Cities Strategies program. In this program, Ms. Clarke discusses strategies and execution of relevant Smart City technologies and services implementations with a focus on intelligent transportation systems and smart public safety. She also contributes to consulting engagements and custom research requests to support state and local governments' Smart City strategies and IT vendors’ overall Smart City market strategies.
Ms. Clarke holds a BA from Wesleyan University, and graduated Summa Cum Laude from
Boston College with an MBA and MSW joint degree.