In this valuable kit you will find 3 vital resources:
Fels Institute of Government at the University of Pennsylvania’s 2009 white paper entitled, “Making the Most of Social Media: 7 Lessons from Successful Cities.” Derived from a survey of high-performing governments, this paper is a must read for anyone who wants a primer for how others are leveraging best practices in social media to create value for the public and themselves.
“Government-to-Citizen Communications: Utilizing multiple digital channels effectively.” This white paper shows you how governments who utilize simple Web 2.0 methods of communication with the public, are able to save money and cultivate relationships with citizens.
A real life success story of how Marietta, GA is using GovDelivery to streamline communications across email, SMS, social media, and other channels.
Do you know what your peers in local government are doing to streamline communications?
Are you utilizing social media to reach more people?Are you engaging the public through multiple digital channels?If you answered "no" to any of those questions you need the new Social Media Success Kit!